Your customers deserve human-first interactions, not robotic scripts. At Mariposa Call Centre, we provide scalable, expertly managed outsourcing solutions that keep your business running smoothly.
We are not just another call centre. We are a partner in your business growth.
Human-Driven Service – Every call is handled by trained professionals, not AI.
Fully Scalable & Cost-Effective – Grow your customer service or sales team without hiring headaches.
Seamless Integration – We work with your existing CRM, tools, and workflows.
100% Secure & Compliant – Fully compliant with POPIA, GDPR, and global data regulations.
From handling inbound queries to driving sales conversions, we act as a seamless extension of your team, one that is dedicated, professional, and compliant with industry regulations.
We provide scalable, expertly managed call center solutions designed to enhance customer service, sales, and operational efficiency while keeping security and compliance at the core.
24/7, multichannel customer service designed to improve response times, customer satisfaction, and brand loyalty.
Lead generation, appointment setting, and sales conversions handled by skilled professionals to grow your revenue.
Remote, cloud-based call center solutions offering cost-effective, scalable customer service without geographic limitations.
24-hour technical support for agents, data encryption, regular system backups, and full compliance with global regulations.
Comprehensive agent training, performance monitoring, and quality assurance to ensure service excellence.
HR, legal compliance, payroll processing, and secure documentation management to keep your workforce organized and compliant.
"At Budget Van Lines we have been working with Mariposa BPO and Contact Center for the past 5 years and have been extremely satisfied with the level of service and support they provide. The team at Mariposa is highly skilled and always goes above and beyond to meet our needs. They have consistently exceeded our expectations and have played a key role in the success of our business. We highly recommend Mariposa BPO and Contact Center for anyone in need of reliable and high-quality BPO and contact center services."
“I have been working with Mariposa Call Center for the past 5 years and I couldn't be happier with the level of service they provide. From the moment we began working together, they made the transition seamless, and their team quickly became an extension of our own. They have provided excellent customer service and have been able to handle all types of calls with ease. Their team is professional, responsive and always willing to go the extra mile to ensure our customers are satisfied. I have noticed an improvement in customer satisfaction and a decrease in call handle time since we started working with them. I would highly recommend Mariposa Call Centre to any business looking for a reliable and efficient outsourced call center partner.”
Outsourcing doesn't mean sacrificing security. We adhere to:
Every call, every piece of data, handled securely.
Your customers expect real conversations, not automated replies. Let’s create an outsourcing strategy that works for you.
