IT Support & Security

24/7 Protection for Your Operations

A call center is only as good as the technology that powers it. At Mariposa, we provide round-the-clock IT support, robust security protocols, and full compliance with global data protection laws to keep your operations running smoothly and securely, no downtime, no risk.

24/7 IT Support for Agents

Technical issues shouldn’t disrupt your business. Our IT team ensures that every agent stays connected, operational, and efficient—day or night.

Secure Data Encryption & Storage

All customer interactions and sensitive data are encrypted, securely stored, and protected from unauthorized access.

Regular System Backups

We perform frequent, secure backups to prevent data loss and ensure business continuity, no matter what happens.

Full Compliance with Global Regulations

From POPIA to GDPR, we stay ahead of the latest compliance standards, so you don’t have to. Your data stays protected, always.

Why IT Security & Support Matter

No downtime—agents stay connected 24/7

Data breaches are a non-issue with top-tier encryption

Proactive monitoring keeps your systems running smoothly

Your business remains 100% compliant with global regulations

Keep Your Call Centre Running Without Disruptions

With Mariposa’s IT support and security solutions, your operations are fast, secure, and always on. No risks. No downtime. No hassle.